Quick Guide for New Staff

• Collect it online via Self-service Account Collection (SSAC) after receiving local SMS notification (for staff joining CUHK from 19 Dec 2022); OR
• submit online application; OR
• visit Service Desk / Card Centre during office hours

After that, please

• update your CUHK profile –  email address (which is your login ID too) & email profile
• change the password to one you can memorize

• Get a smartphone / mobile device;
• Go to DUO Portal > Start setup > Tablet to enroll 2FA on your device.

Check step-by-step guides here.

Note: 2FA service will be ready in the coming afternoon once the account is created.

• Contact CU Link Card Centre to check your card readiness. You can collect it
  • in person; OR
  • Authorize a representative to collect it.

You might be asked to enter PIN while tapping your card to door access machine. Check the default PIN via CU Link Default PIN Enquiry System.

• Email service with 50 – 100GB mailbox
• OneDrive with 5TB cloud storage
• Microsoft Office apps on 5 PCs / Macs

To facilitate department or business operation, you can explore the use of Microsoft Teams for instant chat and SharePoint for data storage.

• WiFi on campus
• WiFi out of campus
• Add CUHK / SSL VPN which help you connect to CUHK intranet when you are out of campus

• CUPIS, where you check salary, manage leave and personnel information
• CUSAP, where you can manage department financial or transactional information
• Library online service
• Facilities or medical appointment service

• Blackboard, where teachers can set up course sites to upload learning materials, assignment and etc.
• Panopto where speakers can record and share lecture videos
• Zoom / Teams where one can host and attend online meeting or class

Find more guides in CUHK EdTech Help Centre.

1. Microsoft Office
2. Anti-virus Software
3. Study Tools e.g. Camtasia, MATLAB & Simulink, Zoom

More can be found at Campus-wide Software.