CUHK VPN allows CUHK users to securely connect to the campus network even over a non-CUHK network access (e.g. home broadband service). The VPN technology encrypts the data transferred online and prevents private information from wiretap. Some CUHK websites / online resources are accessible off campus only if users have connected to a VPN connection.
You may experience an unstable VPN connection from mainland China with the gradual upgrade of China’s Great Firewall. Most of the University systems do not require a VPN connection. You can do your email, access eLearning system, browse CUHK websites, etc through any Internet connection. Please check out services that require a VPN connection.
There’s a known issue with Windows 10 home edition (with version 1903) users fails to make a VPN connection. “Connecting to VPN” message keeps prompting on screen without making a connection. It could be a windows bug and some users fail to establish the connection at Windows system tray. Please follow the steps below to establish the VPN connection.
In the Windows search box, type VPN Settings command.
Click “VPN Connection”, “Connect”.
When prompted, enter your Computing ID as User name, and OnePass password for password. And then click OK to establish the connection.
In the Windows search box, type rasphone command.
On the prompted windows, click Connect.
When prompted, enter your Computing ID as User name, and OnePass password for password. And then click Connect to establish the connection.