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Top Asked
- Change OnePass Password
- Forgot Password
- Enrol in Duo 2FA for new users
- Transfer Duo 2FA to my new phone
- Collect New Staff Account
- Collect New Student Account
- Microsoft Copilot for the Web
- Define Email Address (via Campus Network or CUHK VPN)
- Manage Project / Other Account(s) (via Campus Network or CUHK VPN)
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News
- System Maintenance of CUPIS from 12 Jul 2025 12am – 13 Jul 2025 10am
- Users may be intermittently unable to access their mailboxes in Exchange Online using any connection method
- (Resumed) Users may be unable to see free and busy information for other users within their organization through Outlook
- WiFi / ResNet / VPN Authentication Service Maintenance on 2 – 5 Jul
- Summer Opening Hours of User Areas from 30 Jun to 24 Aug
- Contact
(+852) 39438845
Quick IT Guide for New Students
A. Must-have Login and Access
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This is the key for all online access.
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DUO 2FA is required during most logins.
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This is the key for all physical access.
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B. Important Online Platforms for Study
 Access MyCUHK to
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 Professors and lecturers exchange with you via
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 The University, your teachers and peers contact or collaborate with you via |
C. Useful Tools to Facilitate Life in CUHK
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 Computers, printers and audiovisual equipment can be found at
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