@Link Email

Default Email Address: Student-ID@link.cuhk.edu.hk
Another Email Address: 

• User Guide – 
• An unchangeable email address on top of your default e-mail address Student-ID@link.cuhk.edu.hk;
• Your sender email address shown at the “From” field while others receive emails sent from your @Link;
• To be defined at https://cai.itsc.cuhk.edu.hk/alias/

Mailbox Size:

• 100GB for students
• 50 GB for alumni / student organization / projects

Size Restriction on each Message (including attachments): 25MB
Mailbox Valid until: student account expiry + 30 days, except optted-in for alumni lifelong email service

You can enjoy @Link service through

Others:

• Auto-forwarding Emails to Your Personal Mailbox

Graduates can opt in to use @Link email (50GB), OneDrive for Business, the related collaboration tools and the files stored inside after graduation. ITSC supports the opt-in process while Alumni Affairs Office supports the service for alumni.

Opt in Procedures

Before Graduation:

• Opt-in Guide – 
• Students who become CUHK alumni in 90 days
  • Can complete the opt in procedures before graduation in order to retain the emails and files in OneDrive for Business
  • Must have alias for @Link defined to complete the opt-in

After Graduation:

• Opt-in Guide –

ITSC had coordinated and communicated with the student organization account users in 2017 to prepare for the switchover from the old email email, CUHK Webmail, to @Link. The switchover exercise included

1. An @Link mailbox was offered to the student organization with other cloud services e.g. OneDrive, and collaborative tools available for students.
2. A new email address = alias@link.cuhk.edu.hk (if defined) / computing-id@link.cuhk.edu.hk was created, which was also the reply-to email address / sender email address.
3. Student organizations could use computing-id@link.cuhk.edu.hk & OnePass password to log in @Link mailbox.
4. If student organization had defined email address as alias@cuhk.edu.hk which was published in different publications, to avoid email loss, any new emails reaching that email address would be forwarded to @Link. However, in a long term, those student organization should publish their new email address alias@link.cuhk.edu.hk instead.
5. If student organization had never defined its email address i.e. email address = computing-id@cuhk.edu.hk, it became invalid on 3 Jan 2018.

Questions below have been frequently asked:

• Mail Size, Receiving/Sending Limit and General settings?
• Mail Folders, Suspected Mail Lost and Blocked attachments in Outlook?
• Forwarding and Auto-Reply settings?…And more

Please click here for the full version of FAQs.