@Link Email

Mailbox Size:

• 100GB for students
• 50 GB for alumni / student organization / projects

Size Restriction on each Message (including attachments): 25MB

For Students,

• Mailbox Valid until: student account expiry + 30 days, except opted-in for alumni lifelong email service
• Display Name: Your name in CUSIS
• Default Email Address: Student-ID@link.cuhk.edu.hk
• Another Email Address:
  • Define another unchangeable email address on top of your default e-mail address Student-ID@link.cuhk.edu.hk;
  • Your sender email address shown at the “From” field while others receive emails sent from your @Link

You can enjoy @Link service through

Graduates can opt in to use the service below after graduation:

• @Link email (50GB),
• OneDrive for Business
• Online version of Word, Excel and PowerPoint (However, the Microsoft Office downloaded on your PC or notebooks will gradually support read-only mode)

Service will be automatically available 1 working day after the opt-in.

Note: ITSC will send an email reminder about your student account expiry before your graduation. Your mailbox and OneDrive files could be kept only if you complete the steps below before your Microsoft services are expired.

Opt-in Procedures Before Graduation

• Students who become CUHK alumni in 90 days can complete the opt in procedures before graduation in order to retain the emails and files in OneDrive for Business
• One must have alias for @Link defined before the opt-in

Opt-in Procedures After Graduation

ITSC supports the online opt-in process while Alumni Affairs Office supports the service for alumni.

ITSC had coordinated and communicated with the student organization account users in 2017 to prepare for the switchover from the old email email, CUHK Webmail, to @Link. The switchover exercise included

1. An @Link mailbox was offered to the student organization with other cloud services e.g. OneDrive, and collaborative tools available for students.
2. A new email address = alias@link.cuhk.edu.hk (if defined) / computing-id@link.cuhk.edu.hk was created, which was also the reply-to email address / sender email address.
3. Student organizations could use computing-id@link.cuhk.edu.hk & OnePass password to log in @Link mailbox.
4. If student organization had defined email address as alias@cuhk.edu.hk which was published in different publications, to avoid email loss, any new emails reaching that email address would be forwarded to @Link. However, in a long term, those student organization should publish their new email address alias@link.cuhk.edu.hk instead.
5. If student organization had never defined its email address i.e. email address = computing-id@cuhk.edu.hk, it became invalid on 3 Jan 2018.

Questions below have been frequently asked:

• Mail Size, Receiving/Sending Limit and General settings?
• Mail Folders, Suspected Mail Lost and Blocked attachments in Outlook?
• Forwarding and Auto-Reply settings?…And more

Please click here for the full version of FAQs.