Service Status | CUHK Information Technology Services Centre

Normal Service

Service Restored

Information

Scheduled Maintenance

28 April - 04 May 20252025年4月28日 - 5月4日2025年4月28日 - 5月4日

Services	Mon	Tue	Wed	Thu	Fri	Sat	Sun

Account and Access

CUHK Login	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
MyCUHK	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

Business Application

CU WebForm	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
E-Newsletter	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Registration and Attendance System	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

Email, Messaging and Collaboration

@Link	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Microsoft Teams	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Office 365 Mail	Information information Some users may encounter delays or failures searching in Outlook on the web	Information information Some users may encounter delays or failures searching in Outlook on the web	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
SharePoint Online	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
SMTP Gateway (Mailserv)	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

Information Security

Central Authentication and Directory Services	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Duo 2FA	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

IT Facilities

Learning Commons	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
User Areas	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

Others

Service Desk

Online Service Desk

Teaching, Learning and Research

Academic Information Management System	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Blackboard	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Research Computing	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Teaching and Learning Video - Panopto	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Zoom	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

University Administrative System

Web, Data and Server

CUHK Web Server	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service
Special Virtual Machine (SVM) Hosting	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service	Normal Service

WiFi and Network

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.