After reporting/registration to the University, staff/students will receive a set of OnePass account including
Login ID: (1)Staff / Student ID ; (2)Computing ID & (3) Email address
Password: OnePass Password
Email Address: (staff) email@example.com or (student) student-ID@link.cuhk.edu.hk
Note: “OnePass password” or “OnePass Account” is formerly known as “CWEM Password” or “CWEM Account”
Staff & students governed by the policies and guidelines that published at Computer Network – Policies & Guidelines on Access and Usage.
Free; no application required. Please refer to tab 1. Get Started for its collection.
24 X 7
You can collect your Computing Account Information slip (CAI) which shows your OnePass account information:
From now on, staff who joins CUHK from 19 Dec 2022 can check your staff account readiness and collect the account 24×7 via Self-service Account Collection (SSAC). You will also be informed your account readiness via SMS / email if we find alternative contact available in CUPIS.
Other collection methods are available during office hours:
|CUHK OnePass / MyCUHK
|CUHK Login – single sign-on to different University systems, including Blackboard
|Microsoft 365, including Email Service (@Link / Microsoft 365 Mail)
|CUHK Online Applications with Central Authentication Directory Service
|On Campus WiFi
|Registration for Off Campus WiFi – CUHK Wi-Fi Hotspot Partnership Program
* Subject to your right to use a specific online applications
You may get back your password in EITHER way below:
Change your OnePass password here
Note: Your password might be expired even if the login page tells “incorrect ID / password”. Please see tab 3 – Regular Password Expiry here for details.
You cannot change your computing ID. To check your computing ID, please
You need to change your OnePass Password at least annually as a security measure. Please visit OnePass Password Policy for details.
An email reminder will be sent to you before your account expiry. To change password, please
Your OnePass account will be deleted after your employment end date / graduation date. Please refer to the checklist below before you leave:
Account Extension Service here is mainly for
Please complete the online application form at least 3 weeks before a staff employment end date. To protect the University IT resources, ITSC will generally offer account extension up to one month after getting the department endorsement.
For students, accounts will only be extended when the study period is extended by the related study programme office before the expected graduation date.
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