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Checklist for Leaving Staff

If you are leaving CUHK, ITSC will notify you before your account is deactivated. Please complete the following tasks before your final working day.

Action 1 – Back Up Personal Data

ckl_leave_staff01 After you leave CUHK, your OnePass account and associated data will be deleted. Please back up any personal data you wish to keep, and refrain from copying University records or confidential files.  For example,

Action 2 – Hand Over Business Data

ckl_leave_staff02 Hand over any business data to your colleague(s), such as:

Please contact ITSC Service Desk if you need assistance transferring Zoom recordings or Qualtrics projects.

Action 3 – Update Sign-in and Recovery Information for Third-Party Accounts

ckl_leave_staff03 If you have used your CUHK email address to register for third-party services (e.g. an Apple ID), please update the sign-in and recovery information to maintain access and business continuity.

Action 4 – Transfer Project Account Ownership

ckl_leave_staff04 If you manage any project or other non-staff account(s), please update the account owner or coordinator information so that the new responsible staff member can receive renewal notifications promptly.

Action 5 – Return University Property

ckl_leave_staff05 To ensure a smooth departure process, please return all University-owned hardware and software, and remove licensed software from your personal devices where applicable.

  • Uninstall any software acquired through the campus-wide software licence programme, such as Microsoft 365 desktop apps and Kaspersky, from your personally owned computers
  • Inform your department about any software licences acquired separately, such as Power BI Pro
  • Return all University-owned devices, such as laptops
  • Return the Duo 2FA hardware token if it was ordered by your department
  • Return your CU Link Card to the Card Centre

Action 6 – Clear IP Phone Voice Messages

ckl_leave_staff06 Clear any voice message on your IP Phone.

Action 7 – Apply for an Account Extension

ckl_leave_staff07 If needed, you may apply for an account extension as a short-term buffer period, subject to department approval. In principle, such requests are accepted only for final job handover or to bridge the gap to your next confirmed employment at CUHK.

If you have any questions, please contact us via the Online Service Desk or during office hours, call us at 3943 8845.

Thank you for using ITSC services. We wish you every success in your future endeavours.

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