Information Technology Services Centre - CUHK VPN
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  • CUHK VPN

    CUHK VPN allows CUHK users to securely connect to the campus network even over a non-CUHK network access (e.g. home broadband service). The VPN technology encrypts the data transferred online and prevents private information from wiretap. Some CUHK websites / online resources are accessible off campus only if users have connected to a VPN connection.

     

    Available to
    Staff & students

     

    Service Charge and Application
    Free, no application required

     

    Service Availability
    24 X 7; except maintenance period

     

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    1. Installing VPN Client to Use CUHK VPN

    Set up and Connect CUHK VPN with

     

    Details of CUHK VPN

    • Hostname: vpn.cuhk.edu.hk
    • Max connection session: 8 hours with 1 hour idle time out except Windows 8 / 8.1, Mac OS X 10.9 or above and iOS 7 or above.

     

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    1. Importance

    Importance
    • Protects your sensitive information transferred online
    • Avoids lengthy idle time and moderate IP addresses usage
    • Prevent network resource abuse by prohibiting multiple logins to CUHK VPN / ClassNet
    • Unify access restriction methods on CUHK online resources. System developers therefore can restrict their resources by asking users to connect to CUHK VPN with Computing ID + OnePass (CWEM) password.

     

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    1. Services Require VPN Connection

    Services Require VPN Connection
    • The following central IT resources or services require a campus network connection when you're outside CUHK.
      • CUHK Restricted Webapge at http://www.cuhk.edu.hk
      • CUPIS - CU Personnel Information System
      • CUSAP Financial System
      • IOPAS - Integrated Outside Practice Administration System
      • SPUS - Staff Profile Update System
      • SSAS - Staff Superannuation Administration System
      • ITSC managed Research Computing Platforms (Newcluster, AVES, GAIA)
      • Kaspersky anti-virus download center
      • Exchange Email Access via Outlook for Mac
        (No VPN is needed for Exchange Email Access via Outlook for Windows or mobile access to Exchange)
      • RDP (Remote Desktop Protocol) - policy
      • SMB (Server Messgae Block) - policy
      • Wake-on-LAN
      • Changing Email Alias or Email Address http://cai.itsc.cuhk.edu.hk/alias
    • Access ClassNet, a wired network in CUHK classrooms
    • For department IT services, please consult related departmental IT support.

     

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    1. Policy and Guidelines

     

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    1. Known Issues

    • You may experience an unstable VPN connection from mainland China with the gradual upgrade of China's Great Firewall. Most of the University system do not require a VPN connection. You can do your email, access eLearning system, browse CUHK websites, etc through any Internet connection. Please check out services that require a VPN connection.