External User Account

Departments can apply external user accounts for their departmental guests to access required IT services on campus.

If your guests only need on campus WiFi, you can apply for a CUguest WiFi account instead.

Available to

Departments for their visiting guests

Service Charge and Application

Charged; application required

Service Availability

24 X 7

1. Account Application

Service Charge

Each external user account is charged at $30/ day. The service charge can be waived if the guest is

A visiting scholar
Non-CUHK students under a study programme which provides 17% overhead charges to the University

Application

Complete the online application form at ITSC Computer Account Application and Management System (CAAMS) (via Campus Network / CUHK VPN). Please log into the system and read the Guidelines and Procedures available at Help (right top corner) of CAAMS.

2. Use of Account

The external user account is widely used on different IT services:
- On campus WiFi
- Blackboard
- PCs in User Areas / Learning Commons

3. Change / Forgot Password

Change Password

Change your OnePass password here

Forgot Password

If you forgot your OnePass password, use either method below:

Complete the online form
Visit Service Desk on 1/F, Pi Chiu Building or 6/F, WMY Building during office hours

4. Account Expiration / Renewal

Accounts expire on the date when visiting guests leave the University. Please archive and back up all data files before the account expiry.

To extend the account, the host department may submit the request to ITSC Service Desk with a scanned copy of the responsible staff’s CU Link.