Information Technology Services Centre - Log in through CUHK Login Page
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  • Log in through CUHK Login Page

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    1. What’s my login ID & password?

    If You Are Login ID Password
    CUHK Students

    This email address is being protected from spambots. You need JavaScript enabled to view it.
    (e.g. This email address is being protected from spambots. You need JavaScript enabled to view it.)

    OnePass password 
    CUHK Staff

    This email address is being protected from spambots. You need JavaScript enabled to view it.
    (check my alias)

    OnePass password
    CUHK Alumni

    This email address is being protected from spambots. You need JavaScript enabled to view it.
    (check my alumni ID)

    Alumni password (MyCUHK password)

    Department / Project / Student organization / Guest*

     

    *For library services, please refer to University Library FAQs

    This email address is being protected from spambots. You need JavaScript enabled to view it.
    OR
    This email address is being protected from spambots. You need JavaScript enabled to view it.

    OnePass password

     

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    1. Forgot Password?

    If You Are Forgot Password?
    CUHK Students

    Get back OnePass password by

    • Answering OnePass Personalized Security Questions if you have set up Personalized Answers before.
    • Submitting a form and a photocopy of CU Link to This email address is being protected from spambots. You need JavaScript enabled to view it. (> 1 working day to process)
    • Visiting Service Desk on 1/F, Pi Chiu Building or 6/F, WMY Building during office hours

    CUHK Staff

    Department / Project / Student organization / Guest*

    *For library services, please refer to University Library FAQs

    CUHK Alumni

    Get back alumni password (MyCUHK password) by answering pre-set security questions (details)

    No pre-set security questions? Set it up now through alumni account initialization

     

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    1. I got my login ID and password correct. Why can’t I log in?

    Though you enter your login information correct, you may fail to enter the system as you are not one of their eligible users. Please check with the system owner (via CUHK VPN / campus network) if you are eligible to the system you are going to.

     

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    1. ITSC Service Desk requires me to log in but I can't. How can I contact ITSC?

    You may go to ITSC Service Desk as a guest (https://cai.itsc.cuhk.edu.hk/servicedesk/guest/) to submit your problem without login. Or during office hour, you can contact ITSC at 3943 8845.

     

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    1. I know my password and I want to change it. Where to change it?

    If You Are Change Password
    CUHK Students

    Change it here

    CUHK Staff

    Department / Project / Student organization / Guest*

    *For library services, please refer to University Library FAQs

    CUHK Alumni

    Log in MyCUHK and choose Change Alumni Password

     

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    1. I am an alumnus and new to the library service, LibrarySearch. Where can I find more information about login to library service?

    LibrarySearch is a new service launched on 17 Jul 2017 by the University Library. Its authentication has adopted CUHK Login. For more details about LibrarySearch login, you may refer to FAQs from the University Library.

     

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    1. Why was I re-directed to CUHK Login page?

    You are re-directed to this page as the system you are going is using CUHK Login for authentication. It has a single sign-on feature which allows you to gain access to these participating systems with signing in once.

    The single sign-on feature is specific to the browser you are using and your current session. If you open a different browser or close your current session, you will need to start CUHK login again. Also, your login sessions expire periodically.

     

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    1. Scheduled Maintenance of CUHK Login

    ITSC will perform a maintenance on CUHK Login Service from Saturday, 30 Sep 7pm to Sunday, 1 Oct 10am. (Details)