Virtual Machine Hosting

Departments/Units/Colleges can subscribe a Special Virtual Machine (SVM) hosting service for hosting their website, application or server in ITSC.

A Virtual Machine (VM) is a software implementation of a machine that executes programs like a physical machine. This VM platform (supported by VMware ESXi 7 with firewall, is a type of Cloud IT service which offers a VM with firewall protection, in monthly subscription basis, to provide flexibility for departments / units /colleges to acquire their own virtual machines instantly and to eliminate long acquisition process for physical machine.

This special VM platform enables a more convenient and timesaving departmental system management.

Available to


Service Charge and Application

Charged on an annual subscription basis
Application of VM hosting (via CUHK VPN / campus network)

Need ITSC’s management of the operating system on your VM? Additionally subscribe OS Management ServiceITSC Service Desk > Service Catalog > Web, Server & Systems > Managed Hosting Service Request

Access to Service

Manage VM or Modify Firewall Rules:

Service Availability

24 X 7


  • Five SVM packages, protected under a firewall, are available

    VM Scale Package Name Configuration Details 
     Small Model S (2 CPU core, 2GB RAM, 100GB disk)
     Medium Model M (4 CPU core, 4GB RAM, 100GB disk)
     Large Model L (8CPU core, 8GB RAM, 100GB disk)
    Extra Large Model XL (8CPU core, 16GB RAM, 100GB disk)
    2 Extra Large Model XXL (16 CPU core, 32GB RAM, 100GB disk)

    • All include a 100GB disk size
    • Additional Disk Storage can be offered in 100GB based (100GB, 200GB, 300GB, etc.).  In the Extra Large package and 2 Extra Large VM package, additional RAM can also be offered in 16GB based with maximum up to 64GB (16GB, 32GB, 48GB and 64GB)
  • The following options are available for selection to be pre-installed with SVM package:
    1. Microsoft Windows Server 2022, with Kaspersky, with OS patches
    2. Microsoft Windows Server 2019, with Kaspersky, with OS patches
    3. Microsoft Windows Server 2016, with Kaspersky, with OS patches
    4. Red Hat Enterprise Linux 8 – minimal installation
    5. Red Hat Enterprise Linux 8 – server with GUI
    6. Red Hat Enterprise Linux 7 – minimal installation
    7. Red Hat Enterprise Linux 7 – server with GUI
    8. Other (no OS pre-installed)
  • Regarding the network services allowed in firewall,
    • For incoming traffic, according to the University’s Firewall Policy and Security Standard on Firewall Configuration, there will be no more default services allowed for incoming traffic from Public Internet
    • For outgoing traffic, all traffic is allowed
    • VM owner can modify the firewall rules
  • Central Backup Service for SVM
    • A simple and easy to use solution with everything operate via a web interface.
    • When the service is enabled on a SVM, it provides
      • SVM Daily Backup service
      • Self-service file level restore
      • Self-service backup status reports
      • On-demand full VM recovery
    • Visit its service page for its servcie charge and other details.