The Administrative Affairs Committee (AAC) and Administrative and Planning Committee (AAPC) have endorsed the centralization and consolidation of voice network and data network infrastructure behind the wall. The new telephone system is built on top of the existing campus network infrastructure that connects all computers on campus. Better integration and better economy of scale could then be achieved.
The implementation of the new telephone system is being carried out in phases by ITSC in collaboration with CDO, EMO and Bursary.
Hotline: 3943 8877 (Office hours)
IP Phone and Data Port Services allow the University to consolidate the voice network and data network, thus better sharing and less wastage of resources can be achieved. As “One calling system, one network infrastructure” will be adopted, departments no longer need to build and maintain their own departmental networks behind the wall. They would have more time to concentrate on core business. With the new telephone system, you will enjoy the following features:
In addition, you will enjoy the following new features and benefits which will be introduced one by one:
After your IP Phone installation, you should,
If you have lost your passwords or have difficulties in using the above, please contact our support (3943 8877 / firstname.lastname@example.org).
|Cisco Unified CM User Options Web System
||Login Unified CM User Options web system at https://callmanager.cuhk.edu.hk/ccmuser (via Campus Network or CUHK / SSL VPN) to
Please refer to its user guide for the instructions details.
|IP Phone Voicemail System||This 1-page Quick Start Guide provides you with instructions how to use the voicemail system to
Note: This feature is only available for individual line holders and optional for hotlines.
|IP Phone 6901 Model
||The 6901model is similar to traditional analog phone. It is suitable for users who need door phone and lobby phone services.
| IP Phone 6921 Model
||The 6921 model is cost-effective and very popular for general users. It provides an easy solution for sharing the same LAN connection between phone service and data network.|
|IP Phone 7821 Model
||The 7821 model features a high-resolution 3.5” greyscale display with white backlighting for easy reading. It embeds a 100 Mbps network port for data connection and supports up to 2 lines.|
|IP Phone 7841 Model
||The 7841 model features a high-resolution 3.5” greyscale display with white backlighting for easy reading. It embeds a 1Gbps network port for data connection and supports up to 4 lines.|
| IP Phone 7942G Model
|| The 7942G model has a high resolution grayscale display for an easy access to various features and a 100 Mbps network port for data connection. It also supports up to 2 lines and is suitable for boss and secretary use.
| IP Phone 7945G Model
||The 7945G model has a high resolution colour display for an easy access to various features and a 1Gbps network port for data connection. It also supports up to 2 lines and is suitable for boss and secretary use.|
| IP Phone 7975G Model
||The 7975G model has a high resolution colour touch screen for an easy access to various features, and a 1 Gbps network port for data connection. It supports up to 8 lines and is suitable for hotline or counter service.|
|Cisco 8831 IP Voice Conference Phone
||The Cisco 8831 IP Voice Conference Phone has an additional wired microphone kit containing 2 sets of microphones, which is the ideal solution for rectangle conference rooms.|
Questions below have been frequently asked:
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