Skip to Content
- Home
- About
- Services
-
Top Asked
- Change OnePass Password
- Forgot Password
- Enrol in Duo 2FA for new users
- Transfer Duo 2FA to my new phone
- Collect New Staff Account
- Collect New Student Account
- Microsoft Copilot for the Web
- Define Email Address (via Campus Network or CUHK VPN)
- Manage Project / Other Account(s) (via Campus Network or CUHK VPN)
-
News
- Phishing Alert: 合作邀请。
- Phishing Alert: [Name], You’re back in
- (Resumed) Network Service Unstable since 3:10pm on 17 Jul 2025
- DUO 2FA Self-Service User Portal Maintenance on 17 July 7:00AM – 8:00AM
- Phishing Alert: [Name], You’re successfully inside the system / [Name}, Connection successful
- Contact
(+852) 39438845
Email for Retiree
This email service is available to CUHK retirees as defined by the Human Resources Office. It provides basic functions for sending, receiving, and storing emails, along with a custom address in the format xxx@e.cuhk.edu.hk.
You may choose the Reminding Service before retiring. For up to three years after retirement, an automatic reply will be sent to anyone who emails your default CUHK staff address ( xxx@cuhk.edu.hk).
Available to
CUHK retirees / retirees-to-be who fulfil the Definition specified by Human Resources Office
Service Charge and Application
Free; For
- Retiree-to-be: Please submit your preference on the email service at here after login
- Current Retirees: Please submit your preference on the email service at here with identity proof provided
Access to Service
Login Page: https://portal.office.com/
Login ID / Email Address: username@e.cuhk.edu.hk
Password: provided by ITSC
Update on Microsoft 365 Email for Retirees
Due to the “Storage Changes for Microsoft 365 Education | Microsoft Education” several measures will be implemented to free up storage space and improve loading times in your primary mailbox.
A new quota limit of 10GB will be applied to your CUHK Retiree Email accounts (xxx@e.cuhk.edu.hk) effective from 22 Oct 2025.
| New Email Storage | |
| Size | 10 GB |
| Method to Check Current Usage & Tutorial | Check Email Storage Usage & Online Archive Tutorial |
Service Availability
24 x 7 ; except maintenance period
Exchange Online Archive Service:
A new Online Archive mailbox will appear below your primary mailbox, showing as “In-Place Archive – [Your Name]” in Outlook Web.
Auto Removal of Deleted Items:
Items in your “Deleted Items” folder that have been there for over 30 days will be automatically removed. This includes emails, contacts, notes, calendar entries, and tasks in Outlook. An “Expires” tag will indicate when they will be removed.
Some easy tips here to help you manage email storage size to stay within the limit:
- Check Email Storage Usage
- Remove old emails from your mailbox regularly.
- To send large attachments securely, e.g. files, photos, videos, instead of sending as an attachment, save the files on OneDrive/SharePoint first and share the link of the file/folder in email.
- Empty Deleted Items Folder regularly, though items are auto removed after 30 days.
- Empty Junk Email Folder regularly.
- Avoid Cc yourself when sending an email, as a copy is available in Sent Items Folder.
© 2025 All Rights Reserved. The Chinese University of Hong Kong.