Email for Retiree

This email service is available to CUHK retirees as defined by the Human Resources Office. It provides basic functions for sending, receiving, and storing emails, along with a custom address in the format xxx@e.cuhk.edu.hk. 

You may choose the Reminding Service before retiring.  For up to three years after retirement, an automatic reply will be sent to anyone who emails your default CUHK staff address ( xxx@cuhk.edu.hk). 

Available to

CUHK retirees / retirees-to-be who fulfil the Definition specified by Human Resources Office

Service Charge and Application

Free; For

Access to Service

Login Page: https://portal.office.com/
Login ID / Email Address: username@e.cuhk.edu.hk
Password: provided by ITSC

Update on Microsoft 365 Email for Retirees 

Due to the “Storage Changes for Microsoft 365 Education | Microsoft Education” several measures will be implemented to free up storage space and improve loading times in your primary mailbox.

A new quota limit of 10GB will be applied to your CUHK Retiree Email accounts (xxx@e.cuhk.edu.hk) effective from 22 Oct 2025. 

 New Email Storage
Size 10 GB
Method to Check Current Usage & Tutorial Check Email Storage Usage & Online Archive Tutorial

Service Availability

24 x 7 ; except maintenance period

 

Exchange Online Archive Service:

A new Online Archive mailbox will appear below your primary mailbox, showing as “In-Place Archive – [Your Name]” in Outlook Web. 

Auto Removal of Deleted Items:

Items in your “Deleted Items” folder that have been there for over 30 days will be automatically removed. This includes emails, contacts, notes, calendar entries, and tasks in Outlook. An “Expires” tag will indicate when they will be removed.

expires tag

Some easy tips here to help you manage email storage size to stay within the limit:

  • Check Email Storage Usage
  • Remove old emails from your mailbox regularly.
  • To send large attachments securely, e.g. files, photos, videos, instead of sending as an attachment, save the files on OneDrive/SharePoint first and share the link of the file/folder in email.
  • Empty Deleted Items Folder regularly, though items are auto removed after 30 days.
  • Empty Junk Email Folder regularly.
  • Avoid Cc yourself when sending an email, as a copy is available in Sent Items Folder.