Service Desk on Campus
Online Service Desk
You can use the meeting, calls and chat features without submitting application to ITSC. In the Chat feature, you can share files with a list of your chosen users.
The files are stored in the OneDrive of the user who sent out the files. If the user left CUHK, the files will be lost.
There are three common reasons why a Team is needed:
After a team is created, the files shared within the team can be kept even if the person who sent the file left CUHK.
Some apps are only available in Teams.
After a Team is created, you will access it using the icon “Teams” instead of “Chat”.
Creation of Teams is disabled, but ITSC can help to create it for you. Please visit How to apply