Mailing List

Person Responsible: Department head / Department coordinator / Student organization chairperson
Application Procedures: Complete the online application form
Result Notification: A notification email to department head / department coordinator / student organization chairperson within 3 working days

You MUST follow the guides here while managing or using the service to protect your mailing lists and avoid email loops:

Best practice for List Management, Moderation

• Change the login password regularly.
• Set and allow only authorized senders to send email. 
• Designate only CUHK staff as list administrators / moderators.
• NEVER include your mailing list, i.e. xxx@listserv.cuhk.edu.hk, as a non-member or member.
• Enable message moderation to have your message reviewed before sending it to the list members. This step ensures that spam / inappropriate message would be promptly identified and rejected.
• Put your mailing list, i.e. xxx@listserv.cuhk.edu.hk, into bcc field whenever applicable.
• NEVER use your mailing list as the sender, i.e. xxx@listserv.cuhk.edu.hk
• Use links to file and never send large files

List Membership and Expiry

• Review your mailing list(s) membership regularly.
• Remove your mailing list(s) when it is no longer in use.
• ITSC reserves the right to close any unattended mailing list(s) with no activities detected for over 2 years.

Please read Mailman Mailing Lists – Acceptable Use Policies and Guidelines to understand the right and responsibility.

Default List Setting

1. No notification to subscription, unsubscription and when message undeliverable.​
2. Default action was set to “Discard without notification” when member and non-member take action to post the mailing list.

Please be accountable if you altered the default setting for another purpose. For questions, please contact ITSC Service Desk.

In a mailing list, there are 3 types of roles with functions as below:

Top 3 FAQ

1. How to add non-members to a mailing list? Click here for the answer
2. How to add members to a mailing list? Click here for the answer
3. How to remove members from a mailing list? Click here for the answer

General Issues:

1. How to sign up Mailing List Services? Click here for the answer
2. How to login in the List Admin page? Click here for the answer
3. How to change your password? Click here for the answer
4. How to add list administrators? Click here for the answer
5. How to add moderators? Click here for the answer
6. How to change the moderation setting of members? Click here for the answer
7. How to reset a password if I forget? Click here for the answer
8. How to approve a message? Click here for the answer