Email for Retiree
This email service is available to CUHK retirees as defined by the Human Resources Office. It offers basic email functionalities, including sending, receiving, and storing messages, along with a personalized email address in the format xxx@e.cuhk.edu.hk.
You may opt in to the Reminding Service prior to retirement. For up to three years after retirement, an automatic reply will be sent to anyone who emails your default CUHK staff address (xxx@cuhk.edu.hk).
If you take up a new appointment after retirement, this automatic reply feature will be disabled automatically. Should you wish to reactivate the feature after the completion of your service, please contact us.
Available to
CUHK retirees / retirees-to-be who fulfil the Definition specified by Human Resources Office
Service Charge and Application
Free; For
- Retiree-to-be: Please submit your preference on the email service at here after login
- Current Retirees: Please submit your preference on the email service at here with identity proof provided
Access to Service
Login Page: https://portal.office.com/
Login ID / Email Address: username@e.cuhk.edu.hk
Password: provided by ITSC
Update on Microsoft 365 Email for Retirees
Due to the “Storage Changes for Microsoft 365 Education | Microsoft Education” several measures will be implemented to free up storage space and improve loading times in your primary mailbox.
A new quota limit of 10GB will be applied to your CUHK Retiree Email accounts (xxx@e.cuhk.edu.hk) effective from 22 Oct 2025.
| New Email Storage | |
| Size | 10 GB |
| Method to Check Current Usage & Tutorial | Check Email Storage Usage & Online Archive Tutorial |
Service Availability
24 x 7 ; except maintenance period
Exchange Online Archive Service:
A new Online Archive mailbox will appear below your primary mailbox, showing as “In-Place Archive – [Your Name]” in Outlook Web.
Auto Removal of Deleted Items:
Items in your “Deleted Items” folder that have been there for over 30 days will be automatically removed. This includes emails, contacts, notes, calendar entries, and tasks in Outlook. An “Expires” tag will indicate when they will be removed.
Some easy tips here to help you manage email storage size to stay within the limit:
- Check Email Storage Usage
- Remove old emails from your mailbox regularly.
- Empty Deleted Items Folder regularly, though items are auto removed after 30 days.
- Empty Junk Email Folder regularly.
- Avoid Cc yourself when sending an email, as a copy is available in Sent Items Folder.
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