If you are leaving CUHK, ITSC will notify you before your account is deactivated. Please complete the following tasks before your final working day.
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After you leave CUHK, your OnePass account and associated data will be deleted. Please back up any personal data you wish to keep, and refrain from copying University records or confidential files. For example,
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Hand over any business data to your colleague(s), such as:
Please contact ITSC Service Desk if you need assistance transferring Zoom recordings or Qualtrics projects. |
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If you have used your CUHK email address to register for third-party services (e.g. an Apple ID), please update the sign-in and recovery information to maintain access and business continuity. |
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If you manage any project or other non-staff account(s), please update the account owner or coordinator information so that the new responsible staff member can receive renewal notifications promptly.
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To ensure a smooth departure process, please return all University-owned hardware and software, and remove licensed software from your personal devices where applicable.
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Clear any voice message on your IP Phone. |
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If needed, you may apply for an account extension as a short-term buffer period, subject to department approval. In principle, such requests are accepted only for final job handover or to bridge the gap to your next confirmed employment at CUHK. |
If you have any questions, please contact us via the Online Service Desk or during office hours, call us at 3943 8845.
Thank you for using ITSC services. We wish you every success in your future endeavours.
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