User Guides

1. Knowledge Base

Visit our Knowledge Base for comprehensive information and detailed instructions regarding the service usage, including but not limited to 2FA, VPN, wifi, email, etc .

2. Quick Guide and Orientation Video for New Comers

  1. Quick Guide for New Staff
  2. Quick Guide for New Students

3. Two-factor Authentication (2FA) Video

  1. Self-Generate & Use of Bypass Code via Duo 2FA Self-Service User Portal
  2. Login MyCUHK with 2FA (applicable for staff accounts)
  3. Use O365 / @Link Mail through Web Access for DUO 2FA Enrolled Users