(Resumed) Some users may be unable to access the Microsoft Copilot (Microsoft 365) Chat

Microsoft issued an incident report on Aug 6, 2025, 1:06 AM

Users Affected Some users attempting to access Copilot Chat are impacted.
Start Time 6 Aug 2025 (Wed) 12:52 AM
End Time 7 Aug 2025 (Thu) 4:17 PM
User Impact Users may be unable to access the Microsoft Copilot (Microsoft 365) Chat. A 404 error was returned resulting in the “Coming Soon” message, leading to impact.
Incident Details Final Status:

Microsoft are redeploying the targeted fix and has confirmed, after monitoring service telemetry, that the impact has been remediated.

 

Status Restored

Last Update by Microsoft: 7 Aug 2025 (Thu) 5:12 PM