Major Projects
DUO Two Factor Authentication (2FA) for Staff
Project Name DUO Two Factor Authentication (2FA) for Staff
Go Live Date 2018-08-07

To cope with Policy to enforce Tier 0 and Tier 1 accounts to use Two Factor Authentication (2FA), a 2FA solution, DUO 2FA, is implemented for protecting our accounts.

After using DUO 2FA, an additional piece of information, i.e. a Duo Push Response / One-time Passcode, is needed during login, which can help protect your account from unauthorized access.

Serving User Groups Staff
Serving User Groups

• IT Admin Staff: mandatory to use the 2FA according to the policy
• Other General Staff: recommend to use 2FA, opt-in is allowed

Service Details


ITSC Service Desk > Information Security > General Enquiry > 2FA
Or, check out FAQs