(Resumed) OnePass Login Issues for Some Students During 7-8 Jun
Users Affected Some Student Users
Start Time 7 Jun 2024 (Fri) 4:00 PM
End Time 8 Jun 2024 (Sat) 5:13 PM
Cause Being Investigated
Service Affected During the incident period, some students fail to login University application systems with their OnePass accounts. The problem was fixed and service was partially restored after the fix. Affected students would need to re-enroll DUO and CUHK Mobile Pass to continue the services.

We are sorry for the inconvenience caused

Status Service Partially Restored