Menu
A A A
A A A
Staff
Students
All

More >

 Service Desk on Campus
(+852) 39438845
Online Service Desk
Knowledge Base
User Trainings
guide User Guides
Login Help

Check Today Service Status More >

Departmental LAN Admin Technical Support

ITSC meets department LAN Admins every 1-2 month to disseminate information related to their supporting departmental LAN, enhance technology transfer and exchange the latest IT development in CUHK through workshops and email exchange. This group is open for all IT staff in department.

Available to

Department IT Staff

Service Charge and Application

Free;
Application required by registration at LAN Admin Resources Website (via a campus network connection)

Access to Service

http://satcom.itsc.cuhk.edu.hk (via a campus network connection)

Service Availability

24 X 7

 

1. Meeting Topics (2019)
  • 2nd (2019) LAN Administrators Meeting – 9 Jul 2019
    • Implementation of CUSAP EA/DPO e-form and Fixed Asset / Portable Expensed Electronic Equipment (PEEE) Management
    • SSL VPN – an alternate secure VPN connection
    • Checklist for department IT support towards leaving staff – Removing SharePoint access
    • “Claim this Business” in Google Map
    • MATLAB and SimuLink – Campus-wide License Program
  • 1st (2019) LAN Administrators Meeting – 9 Apr 2019
    • Decommissioning of WINS Servers
    • Win 7 and Server 2008 Retirement Progress
    • Department Use of CUHKAD Organization Unit (OU)
    • Upgrade and Hardening Tasks on Domain Controller (DC) on CUHKAD
    • Security Policy for Handling Personal Data
    • Decommissioning of HanWEB 3.2 that Providing Simplified Chinese Translation Service
    • Matlab Campus-wide License Program
2. Meeting Topics (2018)
  • 4th (2018) LAN Administrators Meeting – 17 Aug 2018
    • Stop Accepting the Use of MIFARE Classic CU Link for Staff
    • Updates on the Use of University AD Service
    • Computing Account Life Cycle
    • Translation Server for CUHK Webpages
    • 2018 OnePass Password Expiry Date
    • Tips Sharing on the Use of AIP
    • Updates on the 2FA Implementation Plan and Schedule
  • 3rd (2018) LAN Administrators Meeting – 15 Jun 2018
    • Background Information and Recommendation Introduction
    • Recommended Policy Set for Windows Server Hardening
    • Experience Sharing to Implement Hardening in ITSC
  • Firewall Workshops 2018
    • Fortinet
    • Palo Alto
  • 2nd (2018) LAN Administrators Meeting – 12 Apr 2018
    • Report on Policy Endorsed on 1st (2018) ITGC Meeting
    • Staff Standard Email Address
    • CUHK CMS Cloud Platform
    • University-wide AIP Deployment
    • Decommission plan of McAfee Encryption
    • Firewall Tender
    • DUO Implementation
    • Mock Phishing Awareness Training Materials
  • 1st (2018) LAN Administrators Meeting – 12 Feb 2018
    • Windows 7 & Windows Server 2008 Retirement Plan
    • DC Optimization Project Update
    • CU Link Card Security Upgrade & Decommission of MULTOS in CU Link
    • In-house Maintenance Service (IMS) Decomission Plan
3. Meeting Topics (2017)
  • 5th (2017) LAN Administrators Meeting – 15 Nov 2017
    • Retention period of O365 email account for departing staff
    • Use of .cuhk.edu.hk as the standard Domain Name
    • SSO technical guide
    • Policy on Minimum Security Standard for Web Applications
    • AIP Pilot Run
    • Coming Security Enhancement
      • Mock phishing exercise
      • 2FA implementation
      • Review on antivirus and data protection endpoint agents
    • Monitoring and handling of security incidents
  • 4th (2017) LAN Administrators Meeting – 18 Jul 2017
    • Matters Arising from 16 May Meeting and Service Feedback Collection
    • Office 365 Mail Update
    • Incident of Domain Controller (DC) and Overall plan
      • Incident Response and Recovery plan – Introduction, Preparation and Deliverables
      • DC Hardening & Rebuild
      • Guidelines for Securing Domain Controllers
      • ASEP FAQs
        • Microsoft
        • Deployment
    • FAQs for Windows Machine Inventory Submission
  • 3rd (2017) LAN Administrators Meeting – 25 May 2017
    • New Learning Management System for 2017 – 18
    • 2017 Blackboard Upgrade Info Page
    • Win 7 Support Ends on 14 Jan 2020 + Office 365 Mail for Staff Update
    • Security Requirements Proposal for CUHK Web Applications
    • Group Policy Recommendation on Win 7 and Win 10
    • Experience Sharing of Applying Group Policy in ITSC
    • Implementation of Azure Information Protection (AIP)
    • Experience Sharing of AIP Deployment in ITSC
    • Recent Security Incident Sharing
    • Report on Ransomware WannaCry Outbreak
    • Updates of Security Incident Handling and Reporting Channels
  • 2nd (2017) LAN Administrators Meeting – 24 Mar 2017
    • CUHK Document Library – SharePoint
    • Your Money or Your Life. Be Prepared Not to Be the Next Victim – Ransomware
  • 1st (2017) LAN Administrators Meeting – 24 Jan 2017
    • OnePass Roadmap Updates
    • Office 365 Mail Updates
    • Vulnerability Assessment System Updates
    • Data Classification and Rights Management Services
    • KES 10 – Protection against Ransomware Attack
      • Protect against Cryptoviruses in KES 10 for Windows Workstations
      • Protect Shared Network Resources from Cryptors in KES 10 for Windows Server
      • Features Comparison between KES 10 for Windows & KES 10 for Windows Server
4. Meeting Topics (2016)
  • Information Security Briefing for LAN Admin: Palo Alto Product Update – 20 Oct 2016
    • Managing Your Security Posture with the “Platform”
  • 6th (2016) LAN Administrators Meeting – 13 Oct 2016
    • Launch of Office 365 Mail for Staff
    • Office 365 Exchange Online Mailbox Migration
  • 5th (2016) LAN Administrators Meeting – 23 Sept 2016
    • Office 365 – Display Name and Department Code
    • Data Classification and Data Governance Policy
    • Min. Security Standard for Procuring Public Cloud Service
    • Updates on Vulnerability Assessment Project
    • Central Back up Service for SVM
  • 4th (2016) LAN Administrators Meeting – 27 Jul 2016
    • Office 365 Mail for Staff – Launch Plan
    • Updates on Vulnerability Assessment System (VAS)
  • 3rd (2016) LAN Administrators Meeting – 2 Jun 2016
    • Network Performance Test of Office 365 (Client Side)
    • Special VM Backup Service
    • Updates of Kaspersky
  • 2nd (2016) LAN Administrators Meeting – 29 Apr 2016
    • University Software Standard
    • LAN Admin Info Update at http://satcom.itsc.cuhk.edu.hk and select My Information
    • Offfice 365 Launch Plan
    • Explore Office 365 by Microsoft
  • 1st (2016) LAN Administrators Meeting – 22 Mar 2016
    • Decentralization of University Financial System – CUSAP
    • Vulnerability Management Procedures and Campus-wide Deployment
    • Renewal of reference tender for Network Firewall Appliance
    • Office 365 for Staff
5. Meeting Topics (2015)
  • 8th (2015) LAN Administrators Meeting – 8 Dec 2015
    • Information Technology Staff handbook and LAN Admin Profile Update
    • IT Governance at CUHK
    • Security Standard on Firewall Configuration Update
    • Vulnerability Management Procedures
    • University-wide AD Development and End of Novell License
  • 7th (2015) LAN Administrators Meeting – 24 Sept 2015
    • University Firewall Policy
    • Guidelines for NAT deployment in Campus Network
    • 180-Day OnePass Password Expiration Policy
    • Review on Remediation Actions Recommended in Vulnerability Scanning Report
  • 6th (2015) LAN Administrators Meeting (Computing Server) – 16 Jul 2015
    • Vendor Briefing Sessions (Tender awarded)
  • 5th (2015) LAN Administrators Meeting (Vulnerability Scanning) – 12 Jun 2015
    • Updates on Firewall Policy Proposal
    • Vendor Briefing Sessions (Tender awarded)
  • 4th (2015) LAN Administrators Meeting (Vulnerability Scanning) – 12 Jun 2015
    • Vulnerability Scanning Exercise
      • Nmap Vulnerability Scanning Procedures
  • 3rd (2015) LAN Administrators Meeting – 19 May 2015
    • eServices Firewall Service
    • Microsoft Campus License Update
    • Vulnerability Scanning and Info-Sec Risk Assessment Survey
      • Inventory of Information Assets – Sample
      • Info-Sec Risk Assessment Survey
  • 2nd (2015) LAN Administrators Meeting – 27 Mar 2015
    • Reminder of Win2003 Server EoS on 14 July 2015
    • Reminder of Replacement of HK Post SHA-1 Server Cert
    • Review of CUHK Information Security
    • Decommissioning of @cuhk.edu.hk for Student Users and @Link for 2015 summer graduates
    • Vendor Briefing Session – PC Tender Updates
  • 1st (2015) LAN Administrators Meeting – 5 Feb 2015
    • CUHK OnePass System
    • Adobe and Microsoft Software License Updates
      • End of Perpetual License of Adobe CS6 Product Line
      • Microsoft Campus License Update
    • Wildcard Server Certificate
icon-1 icon-2 icon-3 icon-4
© 2021 All Rights Reserved. The Chinese University of Hong Kong.
⌃