Information Security Incident Handling

Any person who suspects, receives notification of, or discovers an information security incident in related to the Chinese University of Hong Kong must report promptly according to the procedures referenced in this policy document.

Available to

Staff & students

Access to Service

Information Security Incident Report Policy and Procedures

Service Charge and Application

Free; no application required.

Service Availability

Office hours


Please refer to here for the IS incident reporting policy and procedures, and fill in the Information Security Incident Reporting Form,

  • If the reported IS incident is highly sensitive and confidential, please report it to:
    • the Department Chairmen/School Directors/Unit Heads concerned, and
    • the Director of ITSC (IT-related incidents) or the Secretariat (non IT-related incidents) through confidential email: /
  • Otherwise, please report it to