CU WebForm

The CU Webform Service fulfills the requests of online survey and online application. Data collection becomes a user-friendly task.

Featuring:

  • 20 different question types including basic and advanced ones;
  • A number of themes to beautify your form or survey look;
  • Summary report available online and downloadable for further analysis with Excel or SPSS;
  • E-mail list to send out invitation and follow up notification;
  • Enhanced security in supporting user authentication through University ID and OnePass password; and
  • Other advanced features, such as question jumping, signature drawing and file uploading.

Available to

Departments & student organizations with staff endorsement
For individuals, you may use MyCUForm (CU WebForm Vs MyCUForm)

Service Charge and Application

Free;
application required, please write to ITSC Service Desk . Check ITSC Service Request User Guide for operation details.

Access to Service

http://cloud.itsc.cuhk.edu.hk/webform

Service Availability

24 X 7

 

Each department can apply for up to 10 administrator accounts.

  1. Security Control
    Customized login form in supporting user authentication through University ID and OnePass password
    webform signin
  2. Drag & Drop Form Builder
    Different question types, including basic and advanced options, ready for creating a professional webform
  3. Advanced features
    Question jumping, signature drawing, multi-page forms and file uploading are ready to meet your demand.
  4. E-mail notifications
    Receive instant email notifications and send auto-responder.
  5. Entries manipulation
    By a couple of clicks, responses to your webform will be consolidated in a table. You can drill down to manipulate the individual record. Summary report available online and downloadable for later use in Excel spreadsheet, CSV file or text file.

 

CU Webform  MyCUForm
Target  Department Individual
Account Creation  Write to ITSC Service Desk Account ready for CUHK staff & students
File Upload  Yes No
Custom Theme  Yes No
Number of Forms  Unlimited 5
Authentication on Form  Public or CUHK people Public
Form Editing Right Staff within department Only you

  1. Can the content of the disclaimer be changed?
    The department is only able to change the organiser’s name. Please refer to point 9 to contact us if required.
  2. Can the wording “This form is only for CUHK staff and/or students.” displayed on a restricted CU Webform from its login page be changed?
    It is a generic wording for CU Webform and cannot be modified.
  3. Why does the system display an “Error” message to the user when form submission is attempted?
    Please find enclosed the three most probable reasons relating to the email settings of your CU Webform:

    1. There is no email address required, but the box “send email” has been ticked.
    2. The email address of the sender is invalid, please use a CUHK email address when reposting.
    3. Instead of using semi-colons (;), commas (,) can be used to separate multiple email addresses if required.
  4. Why does the updated form not reflect changes made to it?
    You can check the HTML tag of your form at https://cloud.itsc.cuhk.edu.hk/webform/help/index.php?id=adv_html.
  5. Why does the system have no response and show “Please wait… Saving…” when I save my form?
    faq4 img1
    You can check the HTML tag of your form at https://cloud.itsc.cuhk.edu.hk/webform/help/index.php?id=adv_html.
  6. How can I show or hide fields on the form based on user choices?
    To do so, navigate to the “Form Manager”.  Select [Your form] and click “Logic” from the submenu of [Your form]. Check “Enable Rules to Show/Hide Fields” and set up your own rule.
  7. Why are there items missing under multiple choice?
    The most probable reason is that you have enabled the Choice Limit. When the Choice Limit is enabled for a multiple choice, a choice option will not be available again for further selection if it has reached the maximum limit. To disable it for a multiple choice, select the multiple choice, and click the “Field Properties” tab. Uncheck “Enable Choice Limit” from the Choice Limit.
  8. Why were submitted entries lost and then recoverable?
    Please note that changing any field on the form will cause the loss of existing submitted entries, which cannot be recovered. We therefore ask you to avoid changing any fields of the form after publishing, especially deleting any fields.
  9. How to write to ITSC if I have any further enquiry about CU Webform?
    1. Visit https://servicedesk.itsc.cuhk.edu.hk
    2. Click “Services and Knowledges”. Select “Could Applications”. Click “General Enquiry”.
    3. Select “CU Webform” from the Category. Provide the necessary information on “Please describe your enquiry below”. Click “Submit” to send us your enquiry.