We Heard from You – Results of the ITSC User Satisfaction and Needs Survey 2023

Thanks for your valuable feedback via User Satisfaction and Needs Survey 2023!
We received 2,911 responses from students and staff this year, with 95% of them satisfied with our services!

A lucky draw has been held at ITSC with the presence of University’s Finance Office representative to monitor the drawing. Congratulations to the lucky draw winners.

The following extracts the summary of the survey result. In overall, the services got higher satisfaction from students compared with that of 2021. Respondents expressed their gratitude towards ITSC for the support during the pandemic.