ITSC eServices offers a wide range of economical and convenient solutions tailored for the specific needs of individual medium/small-sized departments.
Subscribed departments need not worry about the purchasing their own equipment, doing data backup or even acquiring inventories and IT talents. This one-stop service benefits departments in
- Minimizing IT resources
ITSC eServices helps ranging from hardware setup to professional support. Departments can therefore save their time and effort when planning and handling different aspects in IT.
- Getting comprehensive maintenance and support
ITSC eServices provides departments with IT consultation and troubleshooting of their office environment.
ITSC eServices includes:
- File and Print services
Provides file storage and data backup over the campus backbone network. This is an easy way to share files with other members of the department.
- E-mail and calendaring services
Provides e-mail, collaborative calendaring and scheduling functions using Microsoft Exchange 2003. It has the following key features:
- Capability of sharing calendar with colleagues
- Automatic virus scanning for messages
- Automatic spam filtering
- Easy web-based e-mail access
- Desktop PC management
Provides consultation on PC configuration, security measures, and patch updates, etc.
- Office IT security
Firewall and anti-virus are built for departments/unit network to ensure a safe working environment.
- Hardware and software support
Supports subscribed departments on both hardware and software installation issues. Departments can then focus on soft skills in IT instead of the basic setup and infrastructure.