DUO 2FA Self-Service User Portal Maintenance on 23 May 7:00AM – 8:00AM
Users Affected CUHK staff and students
Start Time 23 May 2024 (Thu) 7:00AM
End Time 23 May  2024 (Thu) 8:00AM
Cause Server updates causing system reboot
Service Affected DUO 2FA Self-Service User Portal (https://duo.itsc.cuhk.edu.hk) will be intermittently unavailable during the above period. When this happens, users will be unable to perform the following actions

  • Manage mobile devices in your account
  • Generate rescue code for emergency use
  • Generate bypass code in case you encounter any problems with your mobile
Status Scheduled