(Resumed) Zoom Web Portal Failed on 24 Aug 8:43PM
Users Affected CUHK staff, students
Start Time 24 Aug 2020 (Mon) 8:43PM
End Time 25 Aug 2020 (Tue) 1:10AM
Cause Zoom issued an incident report that they had received reports of users being unable to visit the Zoom website ( and unable to start and join Zoom Meetings and Webinars. The incident has been resolved.

Please follow for further updates.

Service Affected During the above period, web access through was not working after CUHK Login.

Mobile and client access to Zoom were NOT affected. Users were suggested to log in via Zoom clients.

Status Service Resumed