Slow Response of CUHK Webmail
Start Time Around 28 Dec 2016 11:30
End Time Around 2 Jan 2017 18:00
Users Affected CUHK Staff using CUHK Webmail
Current Status Resolved
Cause Heavy loads among the mail servers
Service Affected CUHK Webmail users experienced slow response, email delivery delay and email duplication.

The following users will NOT be affected:

Solution To relieve the loading, massive mails were put on hold and re-processed when the loading dropped, which led to email duplication. The mail queue has now been cleared.