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(Resolved) Microsoft Advisories about Users may experience Outlook connection issues and crashes

The following provides the summary of Microsoft Advisories issued on 16 Jul 2020 (Thu) which caused some users experiencing Outlook connection issues and crashes.

Users Affected Some staff & students
Start Time 15 Jul 2020 (Wed) 11:12PM
End Time 16 Jul 2020 (Thu) 6:35AM
Service Affected This issue may potentially affect users attempting to use Outlook. Fixes have been applied by Microsoft. Users might need to restart the outlook.
Cause Microsoft initial review of the available data indicates that recently deployed updates are the likely source of the problem. They’re performing an analysis of all recent service updates to isolate the underlying cause of the problem and to determine the most expedient means to restore service.
Status Microsoft reported that their fix has been applied and they’ve confirmed that users are experiencing service restoration as the solution reaches their respective environments. They’re actively monitoring this process to ensure that their fix reaches all customers as soon as possible.

Microsoft added that Outlook on the web and mobile clients were unaffected during the above period.

Last update by Microsoft: 16 Jul 7:37AM