Potential interruption to SSL VPN
Users Affected Students & Staff
Maintenance Period 7 Feb 2023 (Tue)
Service Affected Following 7 Feb VPN Service Maintenance, a small group of users might fail to connect to SSL VPN. To resolve this issue, please remove the SSL VPN profile (steps below) and try connecting again.


We are sorry for the inconvenience caused.

Solution Steps to remove SSL VPN profile

Screenshots are taken from the Windows platform, and steps from other platforms are similar.

  1. Click VPN Settings (Gear) button
  2. In VPN Profile tab, click Clear Profiles