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(Resumed) Users may not see shared mailboxes appearing in the Outlook desktop client

Microsoft issued an incident report on 12 September 2023 (Tue) about Microsoft Outlook desktop app

Users Affected Microsoft users
Start Time 12 September 2023 (Tue) 8:36 AM
End Time 12 September 2023 (Tue) 4:15 PM
User Impact Users may not see shared mailboxes appearing in the Outlook desktop client
Incident Details Current Status: Microsoft is reviewing sample affected mailboxes and analyzing recent service updates to better understand what may be causing this issue.

Scope of impact: Any user may not be seeing previously available shared mailboxes in the Outlook desktop client.
Status Resumed

Last update by Microsoft: 12 Sep 2023 (Tue) 5:55 PM

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