[Resumed] Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web

Microsoft issued an incident report on Nov 5, 2024, 12:17

Users Affected	Microsoft (MS) Users
Start Time	Nov 5, 2024, 12:17 AM
End Time	Nov 8, 2024, 5:55 AM
User Impact	Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may be impacted.
Incident Details	Current status: Microsoft (MS) are continuing the restart process of the subset of impacted Exchange Online service infrastructure. In tandem, MS are analyzing the service logs to pinpoint why the 503 errors are being returned.
Status	Restored

Last update by Microsoft: Nov 8, 2024, 11:29 PM

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