(Resumed) Some users may be unable to search their email in Outlook on the web and may get an error

Microsoft issued an incident report on 30 Oct 2024

Users Affected Microsoft Users
Start Time 30 Oct 2024 (Wed) 8:52 AM
End Time 1 Nov 2024 (Fri) 8:35 AM
User Impact Some users attempting to search for email in Outlook on the web may be unable to.

Microsoft mentioned that users encountered a “Something went wrong. Please try again later.” error message. Where possible, users can bypass the problem by utilizing a different client to search for their email, such as the Outlook desktop app.

Incident Details Final status:

Microsoft (MS) has completed the update to refresh and implement the new configuration change for impacted users.

Status Service restored

Last update by Microsoft: Nov 1, 2024 (Fri) 1:29 AM