(Resumed) Users’ legitimate inbound email messages are being incorrectly marked as phish

Microsoft issued an incident report on Oct 30, 2024, 6:24 PM

Users Affected Microsoft (MS) Users
Start Time 30 Oct 2024 (Wed) 6:24 PM
End Time 3 Nov 2024 (Sun) 3:00 AM
User Impact Some users’ legitimate inbound email messages with URLs are being incorrectly marked as phish by anti-spam detection.

Impact is specific to some users who are expecting to receive inbound email messages and are served through the affected infrastructure.

Incident Details Final status:

Microsoft fixed the problems that Microsoft (MS) runs script to remove the previously affected messages from quarantine is ongoing though progressing more slowly than originally anticipated. MS now expects that the majority of the affected messages will be removed from quarantine by MS next scheduled update.

Status Service restored

Last update by Microsoft: Nov 3 2024 (Sun) 4:07 AM