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(Resumed) Some users may be unable to view results of default vertical ‘All’ searches in any Microsoft 365 service

Microsoft issued an incident report on 18 September 2023 (Tue) about the Microsoft 365 suite

Users Affected Microsoft users
Start Time 18 September 2023 (Tue) 10:29 AM
End Time 20 September 2023 (Wed) 4:00 PM
User Impact Some users may be unable to view results of default vertical ‘All’ searches in any Microsoft 365 service
Incident Details Current status: Microsoft has determined that a recent standard service update inadvertently contains a code regression, which is resulting in unexpected impact. They are reverting the offending change to remediate impact and anticipate full reversion by our next scheduled update.

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.

Root cause: A recent standard service update inadvertently contains a code regression, which is resulting in unexpected impact.

Final status: Microsoft has reverted the offending change and confirmed that impact has been remediated after receiving confirmation from affected users.
Status Restored

Last update by Microsoft: 20 Sep 2023 (Wed) 9:52 PM

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