(Resumed) Users may notice that the Copilot agent either fails to load or disappears after initially appearing in Copilot.

Microsoft issued an incident report on Mar 13, 2025, 1:55 AM

Users Affected	Users may notice that the Copilot agent either fails to load or disappears after initially appearing in Copilot.
Start Time	28 Feb 2025, 12:00 AM
End Time	14 Mar, 2025, 11:42 AM
User Impact	Users may be intermittently unable to leverage Microsoft Copilot (Microsoft 365)
Incident Details	Final status: Microsoft has completed deploying the fix to the service environment and have confirmed through telemetry that impact was successfully remediated. Users may need to refresh their browser if accessing Copilot through a web browser or sign out and sign back in if accessing through the Teams client to experience relief.
Status	Restored

Last update by Microsoft: Mar 14, 2025, 1:24 PM

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