News
(Resumed) Changing / Retrieving Password & Email Alias & @Link Opt-in Unavailable from 22 Dec
Users Affected CUHK staff and students
Start Time 22 Dec 2018 (Fri) 12:00AM
End Time 3 Jan 2019 (Thur) – 14 Jan 2019 (Fri)
Cause Service Maintenance
Service Affected Here lists the service unavailable during the above period and the following services have been resumed on 3 Jan 2019 (Thur) at around 6:10PM:

  • Changing Email Alias at http://cai.itsc.cuhk.edu.hk/alias
  • Changing OnePass password at http://cai.itsc.cuhk.edu.hk/chgpwd
  • Changing alumni password via MyCUHK

The following service is resumed on 4 Jan (Fri) at around 11:15AM:

  • Student Computing Accounts Collection System – SCACS (http://cai.itsc.cuhk.edu.hk/)

The following service is resumed on 4 Jan (Fri) at around 12:00NN

  • Resetting / Retrieving OnePass password through Service Desk on 1/F, Pi Chiu Building and 6/F, WMY Building

The following service is resumed on 14 Jan (Mon) at around 11:00AM

  • Computing Account Application and Management System (CAAMS) (https://cai2.itsc.cuhk.edu.hk/caams)

The following service is partially resumed on 17 Jan (Thur) at around 2:23PM

  • Lifelong Email Service Opt-in for alumni (@Link) via MyCUHK (https://portal.cuhk.edu.hk)
    This service is now available if one opts in before graduation. If you have been an alum and is eligible to this service, please write to ITSC Service Desk to apply for @Link email service.
Status Resumed