E-mail Fraud (Phishing) Alert: Autopay payment is not successful

Report Phishing Email to ITSC
Guide to Handle Phishing Email

Here is how the phishing email looks.


From: custserv <>
Sent: 27 Nov 2019 (Wed) 12:57PM
Subject: Autopay payment is not successful


Dear Valued Customer,

Your latest bill is now ready.

Summary of the Bill

Issue Date: 27 Nov 2019
Bill No : 110225830987
Bill Type: 62
Bill Amount: $96.00
( To avoid suspension of service, please settle the above amount before 27 Nov 2019 )

Your monthly bill service has been issued. We have proceeded autopay payment according to your credit card information.

However, such autopay payment is not successful.

To settle your payment with ease, please ensure that your credit card is able or autopay payment.

You may re-register your credit card autopay details via below

To be settled by Credit Card Here :

You can click HERE for bill details and click HERE for a Chinese translation.