CUHK Login Service Interruption (19 Sep 4:30pm – 5:24pm)
Users Affected CUHK staff, students and alumni
Start Time 19 Sep 2017 4:30pm
End Time 19 Sep 2017 5:24pm
Cause Incident
Service Affected Users could not log in the following services while the login page pops out “Incorrect user ID or password. Type the correct user ID and password, and try again.” during the above period:

  • Office 365
  • WiFi SSID CUHK1x
  • Registration and Attendance System
  • Library Services
  • ITSC Service Desk


Blackboard was once switched to be accessed through OnePass login / via MyCUHK (CUSIS & MyStudy).

Status The above services have been resumed.