[Action needed] Eduroam Wi-Fi Certificate Update (Wed, 4 Mar 2026, 8:00 a.m. – 9:00 a.m.)
Users Affected Staff and Students accessing Eduroam Wi-Fi service
Start Time 4 Mar 2026 (Wed) 8:00 a.m.
End Time 4 Mar 2026 (Wed) 9:00 a.m.
Cause Server Certificate Renewal
Service Affected Users connecting to Eduroam Wi-Fi might experience

  • A pop-up message of trusting/accepting the new certificate of Eduroam after ITSC work:  Please trust/accept * it to continue.
  • Failure in connecting to Eduroam:  Please forget the Eduroam network profile in your device and connect again.  Trust/accept * the new certificate when prompted.
Action * Before trusting / accepting the certificate, users need to check the certificate fingerprint (as shown below) to verify its authenticity.  Instruction is available here.  If anything in doubt, do NOT connect and contact us for further advise.

Wi-Fi Certificate Fingerprint Effective from 4 Mar 2026

SHA1 Fingerprint– 6D 3A 6A 71 9B E8 82 1C CB 5C 81 8F 0B 64 A7 3A BF 69 0E 41

Status Scheduled
Enquiry ITSC Service Desk