Bulk email service* provides an easy and direct way to disseminate information to university members. However, a misuse, abuse or phishing attack on compromised email addresses to send out spam on mass mail services causing University members to receive unwanted or unrequested emails.
A University-wide policy is therefore drafted to keep a balance between facilitating University communication through bulk email services and minimizing the impact due to a misuse of the service. And further helps to streamline the creation and management of IT recourses in mass mail.
For email that sending to more than 30 recipients, it must not display the list of recipients in the email. It needs to be dispatched through
Mailing list (running by either ITSC or department)
The above operations have been consulted through different user groups including
IT Coordinator Group
Departmental LAN Admin Technical Support
ITSC Student User Consultation Committee
Please share your views and suggestions to this policy through ITSC Service Desk by 2 Jan 2020. If no major comment is received, the proposal will be submitted to IT Governance Committee for endorsement.
* Bulk email service include (1) Mailing List Service (2) Office 365 Mail Group (3) Mass Mail Service