Best Practices for Accessing Wi-Fi Service

You are encouraged to follow the best practice below when accessing the a Wi-Fi service:

  • do not leave the wireless device unattended and disable wireless connection when it is not in use;
  • do not enable both wireless and wired network interface card at the same time;
  • do not connect to uncertain/strange network and disconnect from accessing network when suspicious activities observed;
  • do not send sensitive / personal information when using Wi-Fi service;
  • employ Virtual Private Network (VPN) technologies for enhanced end-to-end transmission protection;
  • install and enable personal firewall, anti-virus and anti-spyware software and keep the associated definition files and security patches up-to-date;
  • turn off peer-to-peer / ad-hoc mode networking, disable resource sharing, shut down split tunnels on VPNs, and configure the personal firewalls to prevent exposure of client ports;
  • remove your preferred network list when using public Wi-Fi service;
  • do keep security patches and wireless network interface card drivers installed on the wireless device up-to-date as well as back up data regularly;
  • enable the wireless device’s power-on login, system login authentication, and password-protected screen saver;
  • check the authenticity of captive portal by verifying the certificate of the website when accessing a public Wi-Fi service*;
  • encrypt sensitive data stored on the device accessing public Wi-Fi service*.

If you are a student hostel resident, please refer to:
Best Practices for Accessing Campus Network at Student Hostels

* Such as through CUHK Wi-Fi Hotspot Partnership Programme and a VPN connection is required when accessing this page.