Charges of Fee-charging ITSC Services (2021-22)

Charges of Fee-charging ITSC Services (2021-22)

NOTE: This page summarizes the charging rates of ITSC’s fee-charging IT services (July 1 2021 – June 30 2022). Please refer to core and fee-charging services for the introduction of ITSC’s fee charging services and the charging principle.

Category 1– The following Fee-charging IT services will charge for labour cost and direct material cost. Block-Grant activities will have 50% discount on labour cost.

Fee Charging Service Scope of service Material Cost (M) Labour Cost (L) Service Charge for Block-grant activities (100% material cost + 50% discount on labour cost, i.e. M+ 50%*L) Service Charge for Non-block-grant activities (100% material cost + No discount on labour cost, i.e. M+L)
1 Online Payment Solution Development and first year hosting $5,520 Min charge: $5,590

(2 professional hrs + 15 technical hrs)

Min charge: $8,315 Min charge: $11,110
Regular maintenance and hosting (per year) $5,520 Min charge: $470

(1 Professional hr)

Min charge: $5,755 Min charge: $5,990
2 Courseware / Multimedia Development Develop courseware or graphics design (per hour) $54 $310

(1 technical hr)

$209 $364
3 Co-location at Central Data Centres For CUHK and Government Funded Projects:
Full rack (per month)
under 3kVA
$2,140 $2,460 $3,370 $4,600
Full rack (per month)
3 – 6kVA
$4,440 $2,460 $5,670 $6,900
Full rack (per month)
upto 15kVA
$7,440 $2,460 $8,670 $9,900
Half rack (per month)
under 1.5kVA
$1,250 $1,600 $2,050 $2,850
Half rack (per month)
1.5 – 3kVA
$2,600 $1,600 $3,400 $4,200
For all other usage:
Full rack (per month)
under 3kVA
n/a n/a n/a $14,500
Full rack (per month)
3 – 6kVA
n/a n/a n/a $22,500
4 eServices Desktop management (per account/year) $820 $1,730 $1,685 $2,550
Additional 50GB storage in file server (per account/year) $855 $340 $1,025 $1,195
eServices Firewall Service (per device/year) $64 $185 $157 $249
eServices Firewall Management (per year) $0 $71,544 $35,772 $71,544
5 Media Hosting Media Storage (per 10GB/year) $1,140 $1,320 $1,800 $2,460
6 Research Computing Projects Develop research computing projects (per hour) $0 $470

(1 professional hr)

$235 $470
7 Studio related Service Recording room booking for audio recording, video shooting and/or video editing (per hour) $240 $310

(1 technical hr)

$395 $550
8 Consultation Service Professional Service (per hour) $0 $470

(1 professional hr)

$235 $470
Technical Service (per hour) $0 $310

(1 technical hr)

$155 $310
9 VM OS Management VM OS Management (per year) $0 $12,936 $6,468 $12,936
10 Virtual Machines Hosting VM Hosting with firewall (per VM/year) $2,568, $3,732, $6,120, $7,728 or $13,860 for Model S, M, L, XL, or XXL VM hosting respectively $1,848 $3,492, $4,656, $7,044, $8,652 or $14,784 for Model S, M, L, XL, or XXL VM hosting respectively $4,416, $5,580, $7,968, $9,576 or $15,708 for Model S, M, L, XL, or XXL VM hosting respectively
Additional Centralized Backup Service (per 100GB/Year) $1,716 n/a $1,716 $1,716
Additional Disk Storage (per 100GB/Year) $1,164 n/a $1,164 $1,164
Additional RAM (per year) $2,148 per additional 16GB RAM n/a $2,148 per additional 16GB RAM $2,148 per additional 16GB RAM
Change requests n/a $552 per change request. 1st and 2nd request will be waived $276 per change request. 1st and 2nd request will be waived $552 per change request. 1st and 2nd request will be waived
11 CMS Cloud Service Website Management (per year) $0 $6,540

(6 professional hrs & 12 technical hrs)

$3,270 $6,540
Microsoft Azure Hosting (per month) $1,050 $0 $1,050 $1,050
12a Central Door Access Control Access control for 1st to 20th door (per door/year) $200 $60 $230 $260
Access control for 21th door and beyond (per door/year) $80 $40 $100 $120
Door administrator account (per PC/year) $210 $40 $230 $250
Booking feature (per door/year) $160 $40 $180 $200
12b Central CCTV Video Surveillance 28-day video recording for 1st to 20th camera (per camera/year) $808 $172 $894 $980
28-day video recording for 21st camera and beyond (per camera/year) $580 $130 $645 $710
Additional 7-day video recording per camera (per camera/year) $226 $44 $248 $270
CCTV administrator account (per PC/year) $420 $80 $460 $500
12c Central WiFi Provision of backend equipment for WiFi access and network security cost in protecting WiFi network (per AP/year) $306 $34 $323 $340
13 Virtual Desktop/ PAW Service Virtual Desktop for PAW Service With Zero Client (per year) $2,616 $1,080 $3,156 $3,696
Additional Virtual Desktop (for PAW) User Storage 50GB (per year per user) $336 $264 $468 $600
Windows Virtual Desktop (WVD)  (per year per user) $1,584 $348 $1,758 $1,932
14 Software Installation in Training Room Provision of additional software installation for specific training (per job)  $0 Min charge: $1,880

(4 professional hrs)

Min charge: $940 Min charge: $1,880

Category 2– The following fee-charging services will charge for direct material cost only. No labour fee will be charged and therefore no further discount will be applied to block grant activities.

 

Fee Charging Service Scope of service Service Charge
15 Handheld device rental Handheld device rental for the Registration and Attendance System and other solution 7” model: $565/reader/year*

*not for new subscription

4” model: $665/reader/year

16 IP Phone and Data Port 7821 IP Phone SetFor other phone sets:
https://www.cuhk.edu.hk/itsc/restricted/staff/charge.html
$115/unit/month
17 SMS Messaging Service Deliver local SMS $0.8 per local SMS
18 Hardware Token for 2FA Alternative solution for ‘Duo Mobile’ app for 2FA authentication $100/token
19 Guest Card For visitors to enter restricted area / facilities with granted access on campus.  Guest card is valid for one year after the first purchase and subject to renewal. $30 (additional $10 for annual renewal)/card

Category 3– The following Fee-charging services for non-CUHK users will charge fully for using CUHK facilities.

Fee Charging Service Scope of service Service Charge
20 eLearning account for non-CUHK users Account to use elearning system by non-CUHK users $185/account/year
21 External User account for non-CUHK users Account to use required IT services on campus $30/account/day; waived for UGC-funded activities or courses with university management fee submitted
22 Internet access for non-CUHK users Provide Internet Access for non-CUHK users. Case-by-case. Price depends on the equipment used, the setup and the bandwidth used.
23 Training Room for non-CUHK users Provide Training room for non-CUHK users $1,840/4 hrs for small room or $3,080/4 hrs for large room
24 Wifi Account for non-CUHK users Account to access WiFi for non-CUHK users $10/account/day
25 Ad-hoc WiFi Network Setup for Conferences Provide Wifi for conferences Case-by-case. Price depends on the equipment used and setup.

 

For enquires about ITSC services, please write to ITSC Service Desk.   For enquiries regarding the charging principles of the above services, you may contact Ms. Lily Tsai at lilytsai@cuhk.edu.hk.

 

Last Updated: May 2021