Information Technology Services Centre - Quick Guide for New Staff
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  • User Trainings

    1. Your staff ID card - CU Link Card

      Come to CU Link Card Centre (Room 804, 8/F, Wu Ho Man Yuen (WMY) Building to collect your CU Link Card (student ID card) when it is ready. Also, don’t forget to get your PIN through the CU Link Default PIN Enquiry System.

    2. Most important account in your university life - OnePass Account

      After having your CU Link card, you can get your OnePass account on Computing Account Information (CAI) Slip (not yet collected?) to enjoy different IT services - E-mail Service, WiFi and VPN services, MyCUHK and CUSIS (University Portal). You can change your password at http://cai.itsc.cuhk.edu.hk/chgpwd.

    3. Get Network Access On and Off Campus

      You have free WiFi Service on campus with your OnePass account. Also, you can register to get the Off-campus WiFi service now!

    4. Get your University Email and 5 TB cloud storage – Office 365

      You can stay connected with the University through emails. Check out your emails from the 500MB CUHK Webmail mailbox. Your default email address is This email address is being protected from spambots. You need JavaScript enabled to view it.. You may change your email address in form of This email address is being protected from spambots. You need JavaScript enabled to view it. at http://cai.itsc.cuhk.edu.hk/alias

      To enjoy other collborative tools, you can get 5 TB free cloud storage and download the latest Microsoft Office suite in CUHK Office 365.

    5. Need Help?