Information Technology Services Centre - Quick Guide for New Staff
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  • User Trainings

    1. Your staff ID card - CU Link Card
      Come to CU Link Card Centre (Room 804, 8/F, Wu Ho Man Yuen (WMY) Building) to collect when it is ready. Also, don’t forget to get your PIN through the CU Link Default PIN Enquiry System.

       

    2. Most important account in your university life - OnePass Account
      Get the Computing Account Information (CAI) Slip (How?) to enjoy different IT services e.g. email, WiFi and University Portal. You should change your password regularly.

       

    3. Define your email address
      You should have received a quick guide to access email while collecting CAI. Follow the guide and define your email address here in form of This email address is being protected from spambots. You need JavaScript enabled to view it.. The default one is This email address is being protected from spambots. You need JavaScript enabled to view it.. The newly defined one will be effective within 30 minutes to 24 hours.

    4. Check your emails
      Your 50 GB mailbox can be accessed online at CUHK Office 365 http://www.cuhk.edu.hk/o365. You may check out our user guides about the use on different devices.

    5. Change your Office 365 profile viewable to all staff
      Change your profile here. It is viewable to all staff in Office 365 or Global Address List e.g. display name, email address and contact phone. (Where to view it and when the updates will be effective?)

    6. Stay online on and off Campus
      You have free WiFi Service on campus with your OnePass account. Also, you can register to get the Off-campus WiFi service now!

       

    7. Get your University Email and 5 TB cloud storage – Office 365
      You can get 5 TB free cloud storage and download the latest Microsoft Office suite in CUHK Office 365.

       

    8. Need Help?