Information Technology Services Centre - CUHK VPN
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    CUHK VPN allows CUHK users to securely connect to the campus network even over a non-CUHK network access (e.g. home broadband service). The VPN technology encrypts the data transferred online and prevents private information from wiretap. Some CUHK websites / online resources are accessible off campus only if users have connected to a VPN connection.


    Available to
    Staff & students


    Service Charge and Application
    Free, no application required


    Service Availability
    24 X 7; except maintenance period


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    1. Installing VPN Client to Use CUHK VPN

    Set up and Connect CUHK VPN with


    Details of CUHK VPN

    • Hostname:
    • Max connection session: 8 hours with 1 hour idle time out except Windows 8 / 8.1, Mac OS X 10.9 – 10.10 and iOS 7 – 8.


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    1. Importance & Benefits

    Why Using CUHK VPN?
    • Protects your sensitive information transferred online
    • Helps you access to restricted online resources or services that required a campus network connection when you're outside CUHK. Central IT services include
      • CUHK Restricted Webapge at
      • CUPIS - CU Personnel Information System
      • CUSAP Financial System
      • IOPAS - Integrated Outside Practice Administration System
      • SPUS - Staff Profile Update System
      • SSAS - Staff Superannuation Administration System
      • ITSC managed Research Computing Platforms (Newcluster, AVES, GAIA)
      • Kaspersky anti-virus download center
      • Exchange Email Access via Outlook for Mac
        (No VPN is needed for Exchange Email Access via Outlook for Windows or mobile access to Exchange)
      • RDP (Remote Desktop Protocol) - policy
      • SMB (Server Messgae Block) - policy
      • Wake-on-LAN
      • For department IT services, please consult related departmental IT support.
    • Allows you to access ClassNet, a wired network in CUHK classrooms
    • Avoids lengthy idle time and moderate IP addresses usage
    • Prevent network resource abuse by prohibiting multiple logins to CUHK VPN / ClassNet
    • Unify access restriction methods on CUHK online resources. System developers therefore can restrict their resources by asking users to connect to CUHK VPN with Computing ID + OnePass (CWEM) password.


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    1. Policy and Guidelines