Information Technology Services Centre - @Link Email
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  • @Link Email

    Students can use @Link, an email service under CUHK Office 365, to stay connect with the University. With opt-in procedures done, you can even use it after your graduation. It provides a 50 GB mailbox accessible across your devices.

     

    Available to
    Students, student organizations, projects & alumni who graduates in / after 2000 with CUHK University Degree or above qualifications, including Postgraduate Diploma in Education Programs (PGDE)

     

    Service Charge and Application
    Students: Free; no application required
    Alumni who graduates in / after 2000: Free; opt-in procedures required

     

    Access to Service
    CUHK Office 365 Portal: http://www.cuhk.edu.hk/o365
    Login ID: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it. /  This email address is being protected from spambots. You need JavaScript enabled to view it. (for project accounts only)
    Password: OnePass (CWEM) Password

     

    Service Availability
    24 X 7 ; except maintenance period

     

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    1. Email Address & Mailbox Setting

    Mailbox Default Setting
    Default Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it. 
    Mailbox Size: 50GB
    Size Restriction on each Message: 20MB
    Mailbox Validity: For students, it depends on student account expiry date.

     

    Define Another Email Address with Alias for @Link
    With alias for @Link, you can define another @Link e-mail address. It will be

    • an unchangeable email address on top of your default e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.;
    • shown at the “From” field while others receive emails sent from your @Link.

     

    Define alias for @Link at http://cai.itsc.cuhk.edu.hk/alias/ OR by mouse-over "I want to" on the top bar and clicking "Define email address" (via campus network / CUHK VPN)

     

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    1. Using @Link on Your Device

    You can enjoy @Link service through

     

    If you are using other connection methods, please use the settings below to access @Link.

    Incoming Mail
    Connection Method: IMAP
    Server Name: outlook.office365.com
    Port: 993
    Encryption Method: SSL

     

    Outgoing Mail
    Connection Method: SMTP
    Server Name: smtp.office365.com or (for mailbox connection through Gmail) outlook-apaccentral.office365.com
    Port: 587 (Please go to More Setting > the Tab Outgoing Server > Check My outgoing server (SMTP) requires authentication - Use same settings as my incoming mail server) or
            (for mailbox connection through Gmail) 25 
    Encryption Method: TLS

     

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    1. Opting in @Link for Alumni

    Students who graduate in / after 2000 can opt in to use @Link email, OneDrive for Business, the related collaboration tools and the files stored inside after graduation. ITSC is supporting the opt-in process while Alumni Affairs Office is supporting the service for alumni.

     

    Opt in Procedures
    Before Graduation

    1. Define alias for @Link
    2. Go to MyCUHK >> CUSIS and MyStudy
    3. Click Life-Long Email Service Opt-In
    4. Read the terms of use and submit your application
    5. Your opt in result will be shown on screen

    Click here for the step-by-step guide.

     

    After Graduation

    1. Go to MyCUHK >> MyPage
    2. Click Life-Long Email Service Opt-In
    3. Read the instructions and terms of use
    4. Submit your application and your opt in result will be shown on screen

    Click here for the step-by-step guide.

     

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    1. (For Student Organizations) Checklists for Switchover from CUHK Webmail to @Link

    The Changes Brought by Switching from CUHK Webmail to @Link:

    1. An @Link mailbox will be offered to student organization with other cloud services e.g. OneDrive, and collaborative tools available for students.
    2. A new email address = This email address is being protected from spambots. You need JavaScript enabled to view it. (if defined) / This email address is being protected from spambots. You need JavaScript enabled to view it. will be created, which is also the reply-to email address / sender email address.
    3. Student organizations will be using This email address is being protected from spambots. You need JavaScript enabled to view it. & OnePass password to log in @Link mailbox.
    4. If student organization has defined email address as This email address is being protected from spambots. You need JavaScript enabled to view it., any new emails reaching that email address will be forwarded to @Link.
    5. If student organization has never defined its email address i.e. email address = This email address is being protected from spambots. You need JavaScript enabled to view it., it will become invalid on 3 Jan 2018.

    Before the Switchover

    1. A notification email is sent to the CUHK Webmail mailbox of the corresponding account right before the @Link mailbox creation.

     

    After the Switchover

    1. A welcome email will be sent to the @Link mailbox when it is ready.
    2. You can find a new email forwarding rule at CUHK Webmail. It forwards all new emails from CUHK Webmail to your @Link mailbox.
    3. If you have defined This email address is being protected from spambots. You need JavaScript enabled to view it., any new emails sending to the aforementioned email address will be forwarded to your @Link mailbox.
    4. If you have defined other email address as your email drop box e.g. This email address is being protected from spambots. You need JavaScript enabled to view it., you will find the new @Link mailbox forwarding emails to the corresponding email address i.e. This email address is being protected from spambots. You need JavaScript enabled to view it..
    5. When you check your email alias and drop box for your student organization at http://cai.itsc.cuhk.edu.hk/alias, you will find your email address will be This email address is being protected from spambots. You need JavaScript enabled to view it..

     

    Your Actions

    1. Access the new @Link mailbox at http://www.cuhk.edu.hk/o365 and refer to the user guides in tab 2: Using @Link on Your Device to access your mailbox through other devices.
    2. Re-define the mailbox setting in Office 365 e.g. signature or email forwarding etc..
    3. Old emails in CUHK Webmail will NOT be copied to @Link mailbox. Please copy them to @Link. (How?)
    4. If CUHK Webmail mailbox has been connected through other email clients e.g. Outlook or other email services e.g. Google, please set up another connection to your @Link mailbox for receiving new emails.

     

     

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