Information Technology Services Centre - Student Organization Account
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  • Student Organization Account

    Student organizations can apply for student organization account to use different IT services:

    • Login ID: Computing ID
    • Password: OnePass (CWEM) Password

     

    Available to
    Registered student organizations in the University

     

    Service Charge and Application
    For free; application with annual renewal required



    Service Availability
    24 X 7

     

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    1. Account Application & Renewal

    Application

    Person Responsible: Student organization chairperson / account coordinator
    Application Procedures: Send the application form to This email address is being protected from spambots. You need JavaScript enabled to view it. with a scanned copy of student organization chairperson’s CU Link
    Result Notification: A notification email to student organization chairperson in at least 3 working days
    Account Collection: Visit Service Desk on 1/F, Pi Chiu Building or 6/F, WMY Building during office hours to collect your Computing Accounts Information (CAI) slip

     

    Renewal

    Annual renewal is required. All related emails and data files within the account will be deleted after the account expires and is closed.

    Person Responsible: Student organization chairperson / account coordinator
    Renewal Period: Within 30 days after the new cabinet is registered under CUSU 
    Renewal Procedures: Send the account renewal form to This email address is being protected from spambots. You need JavaScript enabled to view it. with a scanned copy of student organization chairperson’s CU Link
    Result Notification: A notification email to student organization chairperson in at least 3 working days

     

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    1. Use of Account

    The department / project account is widely used on different IT services:

     

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    1. Change / Forgot Password

    Change Password

    Change your OnePass password here

     

    Forgot Password
    If you forgot your OnePass password, use either method below:
    • Use OnePass Personalized Security Questions to reset password if you have set up Personalized Answers in OnePass before
    • Email a completed form and a photocopy of CU Link to This email address is being protected from spambots. You need JavaScript enabled to view it. (at least 1 working day needed)
    • Visit Service Desk on 1/F, Pi Chiu Building or 6/F, WMY Building during office hours

     

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    1. Regular Password Expiry

    You need to change your OnePass (CWEM) Password at least every 400 days as a security measure (Why?). An email reminder will be sent to you before your account expiry. To change password, you may:
    1. Visit https://cai.itsc.cuhk.edu.hk/chgpwd OR
    2. Click “Change Current / Expired Password” on OnePass or CUHK Login Page 

     

    When Your OnePass (CWEM) Password Expires

    • You can still change your password
    • You will be prompted with "Incorrect ID / Password" while logging into IT services that do not involve OnePass / CUHK Login page
    • You will be reminded about the password expiry while logging into OnePass / CUHK Login
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    Change Your OnePass (CWEM) Password every 400 Days.

    - OnePass (CWEM) Password Policy