All staff can apply for visiting guest accounts for their departmental guests to access required IT services on campus.
If your guests only need on campus WiFi, you can apply for a CUguest WiFi account instead.
Departments for their visiting guests
Service Charge and Application
Charged; application required
24 X 7
Each visiting guest account is charged at $30/ day. The service charge can be waived if the guest is
- A visiting scholar
- Non-CUHK students under a study programme which provides 17% overhead charges to the University
Person Responsible: Technical support staff in the host department, if any
Result Notification: A notification email to person responsible within 3 working days
Account Collection: Computing Accounts Information (CAI) slip will be sent to the host department by internal emails
Change / Forgot Password
Change your OnePass password here
If you forgot your OnePass password, use either method below:
- Use OnePass Personalized Security Questions to reset password if you have set up Personalized Answers in OnePass before
- Visit Service Desk on 1/F, Pi Chiu Building or 6/F, WMY Building during office hours
Account Expiration / Renewal
Accounts expire on the date when visiting guests leave the University. Please archive and back up all emails and data files before the account expiry.