Information Technology Services Centre - CUHK WiFi Authentication Error (11 Oct 2017 4:15pm - 5:51pm)
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    Users Affected

    CUHK staff, students and alumni

    Start Time

    11 Oct 2017 4:15pm

    End Time

    11 Oct 2017 5:51pm

    Cause The authentication error was caused by the auto-update patches within the related authentication server. The related server supplier has applied fixes to solve the problem. 
    Service Affected

    Users received "authentication error" or "can't join the network" while connecting to the following WiFi SSID

    • CUHK
    • CUHKa
    • CUHK1x
    • CUguest

    Staff and students please switch to use eduroam during the affected period

    Status

    The service is now resumed

     

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